Returns & Exchanges
At Candy Claws, we want you to be obsessed with your new look. If your press-on nails aren't a perfect match, we offer a 30-day return policy for all unopened and unused products.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure the nails are in their original, unopened packaging with all adhesive tabs and application kits included to qualify for a full refund.
- 3.Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return for hygiene compliance, we will process your refund or store credit within 5-7 business days.